Dear Valued Customer,
In March, I sent you a letter announcing that our parent company, ColoEast Bankshares, had entered into an agreement with Triumph Bancorp, the parent of TBK Bank, SSB, to sell our bank and merge our bank operations. That day is upon us, as Triumph has since received all of the necessary regulatory approvals. As of August 1, 2016, Colorado East Bank & Trust has merged with and into TBK Bank.
I’m sure you’re wondering what that means for you as a customer of Colorado East Bank & Trust.
First, we hope you’ll see the merger with TBK Bank as a good thing, just like we do! TBK Bank has the same philosophy we’ve always had when it comes to valuing their customers. The same level of service you’ve come to expect from us will not change, and the friendly faces in your branch will still be there to help you with your banking needs.
One of the tangible benefits of being a part of the Triumph group is the ability to offer you even better, top of the line products and services. We are excited to bring these to you, and we will keep you informed as these products and services become available.
The one real change you will notice is that we will no longer directly make mortgage loans or engage in brokerage services. We have affiliated with third parties for both of these services and will communicate that directly to those customers utilizing these services.
In November, we are planning to convert our core banking system to the TBK Bank system. At the same time, we’ll be changing our signage and website from Colorado East Bank & Trust to TBK Bank. We will communicate more with you as we get closer to these changes taking effect.
In the meantime, if you have any questions about the acquisition and merger, feel free to stop by one of our branches or contact your personal banker. We thank you so much for your business, and remain committed to providing you with the high standard of service you’ve come to expect.
Welcome to TBK Bank!
President, TBK Bank – Western Division